Leads you bring in
Your website, your ads, your referrals and your phone inquiries belong to you. Contractor-generated or contractor-funded leads stay yours.
Free leads
HHM runs the ads. Each lead goes to one contractor. Follow the inquiry through your lead list, conversations, estimate and signed job in HHM Core PM.
See customer-source setup, the working inquiry, the proposal process, and the lead follow-up Help Center article.
HHM reviews the trade, service area, project types, and details you share to find work that fits your business. Tell the team when those details change.
When more than one contractor fits, the program rotates offers and gives higher plans more chances to receive leads. HHM handles the offers. Each lead goes to one contractor at a time, never shared. If you pass or do not respond, HHM offers it to the next contractor. Once booked with you, the lead stays yours.
An unbooked lead is an inquiry HHM has not already booked an appointment for. Unbooked leads are free, no monthly cap. If you book the visit yourself, HHM takes nothing.
$69 applies only when HHM already booked the appointment before offering the lead to you. There are no refunds or credits, even if the homeowner is a no-show.
There is no fee when you sign that job. A deposit share applies only to jobs HHM itself contracts; it does not apply simply because you sign your own contract with a homeowner from a lead.
Follow up your way with calls, texts or email. Use the Site visit tools for notes, photos and measurements.
Your website, your ads, your referrals and your phone inquiries belong to you. Contractor-generated or contractor-funded leads stay yours.
Each HHM lead is offered to one contractor at a time. Once booked with you, it is yours to follow through the job.
The program terms show collection timing and any deposit share for a job HHM itself contracts. Read the offer and your responsibilities before you accept it. Other contractors can work in your service area.
Yes. Tell HHM your trade, service area, and project types when you ask about the program.
No. HHM offers each lead to one contractor at a time, never shared. If you pass or do not respond, HHM can offer it to the next contractor. Once booked with you, it stays yours.
The booked appointment fee has no refunds or credits, including a no-show. Review the appointment and terms before you accept.
No. Review connected customer history in Leads and create the project from the deal.
No. There is no fee when you sign the job. A deposit share applies only to jobs HHM itself contracts.